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Breach of contract 2. Fraud 3. Negligent misrepresentation 4. Negligence 5. Antitrust violations https://images.squarespace-cdn.com/content/v1/63e25b74e5d78d6e69a4e238/9bb9288e-7fca-483a-8202-feda0ee88ffe/3.jpg Swiftie Lawsuit I. BREACH OF CONTRACT Fans entered into a contract with Ticketmaster by signing up for the presale for the Eras Tour. https://images.squarespace-cdn.com/content/v1/63e25b74e5d78d6e69a4e238/9d68f44c-560e-420a-abef-2ae7010c42e4/4.jpg Swiftie Lawsuit I. BREACH OF CONTRACT Fans entered into a contract with Ticketmaster by signing up for the presale for the Eras Tour. PRESALE * Fans didn't get codes. * People without codes could purchase tickets. * Fans who qualified didn't receive a fair chance to try to purchase tickets. POSTSALE * Ticketmaster removed or changed tickets in people's accounts with no explanation https://images.squarespace-cdn.com/content/v1/63e25b74e5d78d6e69a4e238/040c1914-2682-4f8b-96e0-5150d5b55fa6/5.jpg Swiftie Lawsuit II. FRAUD Ticketmaster made false representations, promises, and statements to fans. https://images.squarespace-cdn.com/content/v1/63e25b74e5d78d6e69a4e238/f34349e5-13d6-425b-bdf0-ece6f061ebaf/6.jpg Swiftie Lawsuit II. FRAUD Ticketmaster made false representations, promises, and statements to fans. PRESALE Fans were told that certain actions would increase their chance of getting tickets that did not prove to be true. * Who would get codes &/or how to become "Verified Fan" * How to best get tickets (ex. buying merchandise, getting a code, becoming Verified, having tickets to the cancelled "Lover Fest" tour). * Only people with codes could participate in the presale. https://images.squarespace-cdn.com/content/v1/63e25b74e5d78d6e69a4e238/ab2ae305-66e3-4f77-8467-b91dd7adbe68/7.jpg Swiftie Lawsuit III. NEGLIGENT MISREPRESENTATION Ticketmaster provided information regarding the presale with no reasonable basis to believe they were true. Meanwhile, they expected fans to rely on them to make their purchasing decisions. https://images.squarespace-cdn.com/content/v1/63e25b74e5d78d6e69a4e238/b75e37a9-97da-47b0-9f48-1991868570b8/8.jpg Swiftie Lawsuit IV. NEGLIGENCE Ticketmaster knows that fans face bots, scalpers & unauthorized website traffic. Despite online ticket sales being the essence of their business, Ticketmaster didn't take adequate steps to ensure fans had an equal opportunity to purchase tickets. https://images.squarespace-cdn.com/content/v1/63e25b74e5d78d6e69a4e238/5a64a7c4-1342-4deb-84ee-c1af9a7d8cc3/9.jpg Swiftie Lawsuit V. ANTITRUST VIOLATIONS Ticketmaster uses their dominance in the ticketing industry to limit competition in the ticketing industry. Fans often have no other choice, but to buy from Ticketmaster, which allows them to inflate prices & charge excessive fees. https://images.squarespace-cdn.com/content/v1/63e25b74e5d78d6e69a4e238/7ff33985-e93c-4521-870c-9a4daa4ce6e7/10.jpg Swiftie Lawsuit We have started a new lawsuit that all. fans can join. WHY? 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